Who we are
Movena LLC (“Movena,” “we,” “us”) is a company based in the United States. This Privacy Policy explains how we collect, use, share and protect personal information when you use movenalabs.com, BillyPocket, and any other website, app or service we offer that links to this policy (together, the “Services”).
By using the Services, you acknowledge the practices described here. If you don't agree, please don't use the Services.
Information we collect
Information you give us
- Account information: your name, email address, and password, or the details shared by a sign-in provider such as Apple or Google.
- Profile and preferences: a profile photo, display name, home currency and other settings.
- Financial information you enter: transactions, amounts, categories, budgets, notes, trips, and records of personal payments.
- Photos and files: images you choose to add, such as receipts or a profile picture.
- Contacts: if you allow access, contact details from your device, used to help you add the people you pay or split costs with.
- Communications: messages, feedback and survey responses you send us.
Information collected automatically
- Device and technical data: device model, operating system, app version, IP address, language, time zone and device identifiers.
- Usage data: the features you use, screens you view, actions you take, and when and how long you use the Services.
- Location: precise location only if you grant permission (for example, to help with travel features or local currency). We may infer approximate location from your IP address.
- Diagnostics: crash reports, error logs and performance data.
- Cookies and similar technologies on our websites, as described below.
Information from third parties
- Sign-in providers (such as Apple or Google) share your name and email, depending on your settings with them.
- App stores and payment providers share purchase and subscription details such as status, product, and transaction identifiers. Card payments are handled by our payment providers; we don't receive or store your full card number.
How we use information
- Provide, operate and maintain the Services, including syncing your data across sessions.
- Create and secure your account, and authenticate you.
- Process purchases and manage subscriptions.
- Personalize your experience, such as currency, categories and suggestions.
- Understand how the Services are used so we can improve them, and develop new features and products.
- Diagnose and fix crashes, bugs and performance problems.
- Communicate with you about your account, updates, security alerts and support requests, and, where permitted, product news (you can opt out at any time).
- Detect, prevent and respond to fraud, abuse, security incidents and violations of our Terms.
- Comply with legal obligations and enforce our rights.
- For any other purpose with your consent.
We may also create aggregated or de-identified information that can no longer reasonably identify you, and use it for any lawful purpose.
How we share information
We share personal information only as described below.
Service providers
We use trusted vendors who process information for us under contract. They currently include:
| Provider | Purpose |
|---|---|
| PostHog | Product analytics |
| Google Analytics | Website and app analytics |
| Sentry | Crash and error reporting |
| RevenueCat | Subscription and purchase management |
| Stripe | Payment processing |
| Apple | App Store distribution and payments, Sign in with Apple |
| Sign in with Google | |
| Cloudflare | Hosting, security and content delivery |
We may add or replace providers over time and will update this list when we do.
Other sharing
- At your direction: for example, when you share a payment, split or record with another person.
- Legal and safety: when we believe disclosure is required by law or legal process, or needed to protect the rights, property or safety of Movena, our users or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this policy.
- With your consent, or as otherwise disclosed when we collect the information.
“Sale” and “sharing”
Some US state privacy laws define “sale” and “sharing” of personal information broadly, including some uses of third-party analytics and advertising technologies. Depending on how those laws are interpreted, some of our use of third-party analytics tools may count as a “sale” or “sharing.”
You can opt out by emailing hello@movenalabs.com with “Do Not Sell or Share” in the subject line. Where required by law, we treat a Global Privacy Control (GPC) signal as a valid opt-out request for the browser or device that sends it.
Cookies and analytics
Our websites use cookies and similar technologies to keep the site working and secure, remember your preferences, and understand how visitors use the site (for example, through Google Analytics and PostHog). Our apps use similar software development kits (SDKs) for analytics and crash reporting.
You can block or delete cookies in your browser settings, although some features may not work as intended. Google offers a browser add-on to opt out of Google Analytics.
Data retention
We keep personal information for as long as your account is active, or as long as we need it for the purposes described in this policy. When you delete your account, we delete or de-identify your personal information within a reasonable period. We may keep some information longer where it's needed to meet legal, tax or accounting obligations, resolve disputes, prevent fraud, or enforce our agreements. Backups are overwritten on a rolling schedule.
Security
We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encryption in transit. No method of transmission or storage is completely secure, so we can't guarantee absolute security. Please use a strong, unique password and tell us right away if you think your account has been compromised.
Your choices
- Account details: update them in the app's settings.
- Delete your account: from within the app, or by emailing hello@movenalabs.com.
- Device permissions: turn photo, contacts, location or notification access on or off at any time in iOS Settings.
- Marketing emails: use the unsubscribe link in any marketing email. We'll still send you important service messages.
- Cookies: manage them through your browser settings.
Your privacy rights
Depending on where you live, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other US states, you may have the right to:
- Know about and access the personal information we hold about you.
- Correct inaccurate personal information.
- Delete your personal information.
- Receive a portable copy of your personal information.
- Opt out of the “sale” or “sharing” of personal information, targeted advertising, and certain profiling.
- Limit the use of sensitive personal information.
- Not be discriminated against for exercising these rights.
Sensitive information. Some information we process, such as precise location, account login credentials and financial information you enter, may count as “sensitive” under certain laws. We use it only to provide the Services you request and for other purposes the law allows.
How to make a request. Email hello@movenalabs.com with “Privacy request” in the subject line. We'll need to verify your identity, usually by confirming control of the email on your account. You may use an authorized agent where the law allows. If we deny your request, you can appeal by replying to our decision, and we'll explain the outcome.
International users
We're based in the United States, and our service providers may process information in the US and other countries. Those countries may have different data protection laws than where you live.
If you're in the European Economic Area, the United Kingdom or Switzerland, we process your personal information on these legal bases: to perform our contract with you; for our legitimate interests, such as improving and securing the Services; with your consent, where required; and to meet legal obligations. You may have the right to access, correct, delete, restrict or object to our processing, to data portability, and to withdraw consent at any time. You can also lodge a complaint with your local data protection authority. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for international transfers.
Children
The Services are not directed to children under 13, and we don't knowingly collect personal information from them. If you think a child under 13 has given us personal information, contact hello@movenalabs.com and we'll delete it.
Third-party links and services
The Services may link to, or integrate with, websites and services we don't control, such as the App Store or sign-in providers. Their own privacy policies govern how they handle your information.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll change the effective date at the top. If the changes are material, we'll give you more prominent notice, such as an in-app message or an email.
Contact us
Questions or requests about this policy or your personal information: